Thank you for using idearr. We strive to provide a platform where users can discover and share innovative ideas. Our refund policy is designed to ensure a fair and transparent process for users who may encounter issues with their idea purchases. Please read this policy carefully before making a purchase on our platform.
Refund Eligibility:
We offer refunds solely in the event that an idea does not meet the description provided by the seller or lacks the documents/research as outlined in the listing.
To be eligible for a refund, the following conditions must be met:
1. The idea must substantially deviate from the description provided by the seller.
2. The idea must not contain the promised documents or research as stated in the listing.
Refund Process:
If you believe your purchase is eligible for a refund, please follow these steps:
1. Contact Support: Send an email to idearr.com within 3 days of your purchase. Include your order number and a detailed explanation of why you are requesting a refund.
2. Review Process: Our team will review your request and assess whether the idea indeed deviates from the description or lacks the promised documents/research.
3. Decision: You will be notified of our decision within 5 business days. If your refund is approved, it will be processed using the original payment method.
Non-Refundable Scenarios:
Please note that refunds will not be provided in the following scenarios:
1. Change of mind or buyer’s remorse.
2. Dissatisfaction with the market potential or success of the idea.
3. Failure to implement the idea successfully.
Cancellation Policy:
Once an idea is purchased, the transaction is considered final, and cancellations are not permitted. Please ensure that you carefully review the idea details before making a purchase.
If you have any questions about our refund policy, please contact us at [email protected].
We reserve the right to update or modify this refund policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.